
Greg
Randall
CRO - Chief Results Officer
eCommerce, Usability, Strategy, Planning, Online Marketing, Agile Commerce
- Greg Randall
- 55 Park Rise, Campbells Bay, Auckland , New Zealand
- greg@commaconsulting.co.nz
- +64 21 760 227
Overview
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In 2005 I founded a digital agency (sold in 2011). I have driven hundreds of medium to highly complex digital projects for some of the largest brands in New Zealand and Australia. My digital experiences are varied, consisting of eCommerce, booking engine (for international travel brands), lead generation for telco’s and financial organisations, and large scale digital marketing campaigns for all the above.
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I am a senior level communicator, business strategist, digital strategist, project implementer, and continuous improvement practitioner all rolled into one.
I am unique from any other strategist in the sense that I have the perfect blend of the “art” and the “science” of digital and business. -
Some examples of how this has been achieved:
1. In my agency I was in charge of strategy creation and project implementation. Once projects were completed, I would conduct measurement disciplines to ensure the outcomes aligned to business goals outlined in the strategic plan. Learning was facilitated through this alignment of outcomes to business goals.
2. My digital agency achieved Google Adwords Certified Partner accreditation. This helps to prove my skills and experiences in driving large-scale digital marketing acquisition strategies.
3. My digital agency also achieved Google Analytics Certified Partner accreditation. This proves I have the skills and experiences in auditing site performance, and making recommendations on how to improve the performance of digital channels based on data analysis.
4. I have extensive “hands on” experiences auditing existing digital conduct, documenting my findings, and producing recommendations on how to improve revenue generation. Many situations arose where I was given the task to grow an existing digital channel but was forced to work with legacy technology. I have numerous examples of doubling and tripling revenue for clients under this scenario.
5. I am a guest blogger for Econsultancy, the global leader in delivering best practice content. I am passionate about best practice frameworks in the digital space.
6. I have worked alongside the top usability specialists in the world. Through the use of their methodology I deliver an extremely high standard of usability and conversion optimisation projects.
7. I have a further 8 years of General Management experience in Retail. I was in charge of the overall business performance of a retail chain consisting of six retail outlets and one large warehouse. Over 60 staff reported to me.
8. I have a degree in Education (two areas of focus being Literature, minor in Mathematics), and a post graduate degree in Business with a focus on Management and Marketing disciplines. -
I have an excellent reputation in the New Zealand and Australian business communities due to my business ethics, the quality of work I produce, and the results I have delivered and continue to deliver.
So what are you waiting for? Ready to grow? Let’s go!
Some examples of success for my clients
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Global Travel Client.
Grew annual revenue by 10 times within a three year period (client was originally turning over six figures).
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Australian Pharmaceutical Client
Grew monthly gross revenue by 33%.
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Top NZ Health and Beauty Brand.
Grow monthly sales by 300% within 12
months. -
Global Music Label.
Created and implemented a digital plan for a globally recognised artist which led to the NZ album launch being the most successful of all their global offices (success was measured by album sales per capita).
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Australian Retail Mobile Phone Client
Grew online monthly revenue by over 400%.
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NZ Retail Mobile Phone Client.
Grew online monthly revenue by 15 times within 8 months.
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Global Airline Brand
Grew online monthly revenue by over 400% through changes made to their acquisition strategy.
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Large NZ Apparel Retailer
Grew online monthly revenue by 500% in under
four years. -
NZ Leading Hotel Client
Increased monthly online bookings by 80%.
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NZ Utilities provider
Through applying usability strategy to the clients existing site, I reduced home page bounce rate from 44% down to 25% (the site receives hundreds of thousands of visits to the home page each month). This resulted in a dramatic reduction in calls to their call centre..
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Telecom NZ
www.telecom.co.nz -
Shopping Channel
www.shoppingchannel.co.nz/ -
Scenic Hotel Group
www.scenichotelgroup.co.nz -
Bobux International
www.bobux.co.nz -
Contact Energy
www.contactenergy.co.nz -
Bivouac Outdoor
www.bivouac.co.nz -
Warner Music Group
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Number 1 Shoes
www.numberoneshoes.co.nz/ -
Radius Pharmacy
www.radiuspharmacy.co.nz -
Singapore Airlines
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Avis
www.avis.co.nz -
Yes Optus
Contact info
- Address: 55 Park Rise Campbells Bay, Auckland
New Zealand
- Email: greg@commaconsulting.co.nz
- Phone: +64 21 760 227
Let's keep in touch
( NZ Herald 16 Sept 2012 / Shopping Channel )
Website shopping channel aims to change Kiwi trading culture
Written By: By Susan Edmunds
Getting the online side of the business right will be vital for the Shopping Channel, which launches at the start of next month.
Its eCommerce website and shopping app will offer a one-step checkout system similar to that used by Amazon and Apple.
Greg Randall, head of digital and logistics, says it is unique in New Zealand, especially as it integrates delivery services as well as ordering.
When customers first buy via www.shoppingchannel.co.nz, they will be asked whether they want their details stored, including their credit card number. Then every purchase can be made by logging in - no payment details are required.
Randall says a website such as this normally takes eight to 10 months to build but the Shopping Channel needed it done in 14 weeks. The infrastructure needed to be in place to allow it to grow with the number of products the channel offers.
To read the full article: Click Here
