Welcome to Comma Consulting

Your digital strategy partner

About Comma Consulting


Greg Randall offers a range of digital consulting services, perfected from years of rolling up his sleeves and doing the work.

Greg's hands-on approach and his international experiences makes him unique and enables him to deliver world class solutions to Australian and New Zealand businesses.

Greg's ability to fix under performing digital channels is unmatched, and is why he has a great reputation in the market and is in high demand.

One example of how Greg delivers success is his ability to live in the data and turn insights into decision making.

Learn more about Greg's background, skills and experiences.



Greg Randall has worked with organisations of all shapes and sizes, both local and international. Greg's experiences span multiple industry types: retail, travel, telcos, insurance, utilities, and finance. As long as an organisation demands a commercial outcome from the digital channel, Greg can add value.

Read some client testimonials further down the page or click here to see a sample of the brands Greg has worked with.

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Published Author

Published Author

With Greg's vast knowledge in customer experience design and digital/eCommerce best practice, he set out to document how retailers can expedite their digital evolution and move rapidly to deliver a high standard of online experiences.

After two years of researching and writing nights/weekends the result is a 5-book series. The first book has been released and is now for sale on Amazon.

This first book discusses the 10 principles that need to work together to create amazing online experiences with examples of how to put these principles into practice.

The other 4 books are set for release later on this year. Watch this space :)

Get your copy
Digital Consulting Services

Digital Consulting Services

The digital consulting services Greg Randall offers are varied and customised to the specific needs for each client.  There is no such thing as a "cookie cutter" approach to building and/or repairing underperforming digital channels.

Below a list of examples of some of the services Greg Randall provides:

  1. eCommerce Consulting
  2. The RFP process
  3. Digital Audits
  4. Customer Experience Design
  5. Strategic planning
  6. Omnichannel retailing
  7. Magento eCommerce Consulting
See More Digital Services
About Greg Randall

About Greg Randall

"Comma" comes from the names of Greg's two kids (Cole and Emma).  That's it...nice and simple.  Greg is all about not over-complicating things.  Your digital channel should be no different.

With Greg comes senior, international experiences:

  1. Greg has been trained in customer experience design by globally recognised specialists in this field.
  2. Greg has deep knowledge and understanding of all world leading enterprise eCommerce technologies which enhances his plans and the implementation of the plans.
  3. Greg writes for Econsultancy (based in the UK) and Power Retail (based in Australia).
  4. Greg is a member of the Econsultancy Faculty, a group of international specialists who service global brands.
  5. Greg is a member of the Institute of Directors where he provides senior level guidance at Board level.
Learn more about Greg

What others had to say

Testimonial by Angela Lee Digital & Social Media Manager at Swanndri

"Key to our new success!"

Greg's ability to implement his strategic plan has been the key to our new success in the digital channel.

Angela Lee
Digital & Social Media Manager at Swanndri
Testimonial by Nick Montague-Brown Owner of Outdoor Action

"Unparalleled Vision and Knowledge!"

Greg has an unparalleled vision and knowledge of how and where to take an online business to ensure its future success, we are very lucky to have worked with Greg and look forward to continuing to do so with our growth into the future.

Nick Montague-Brown
Owner of Outdoor Action
Testimonial by Mark Jenner Head of Digital at Telecom/Spark

"Simply outstanding!"

His analysis was thorough, insights penetrating and recommendations accurate, actionable and pragmatic.

Mark Jenner
Head of Digital at Telecom/Spark