Greg Randall has worked with organisations of all shapes and sizes, both local and international. Greg's experiences span multiple industry types: retail, travel, telcos, insurance, utilities, and finance. As long as an organisation demands a commercial outcome from the digital channel, Greg can add value.
Welcome to Comma Consulting
Your digital strategy partner
About Comma Consulting
”LET'S SMASH YOUR GOALS TOGETHER.”
Greg Randall offers a range of digital consulting services, perfected from years of rolling up his sleeves and doing the work.
Greg's hands-on approach and his international experiences makes him unique and enables him to deliver world class solutions to Australian and New Zealand businesses.
Greg's ability to fix under performing digital channels is unmatched, and is why he has a great reputation in the market and is in high demand.
One example of how Greg delivers success is his ability to live in the data and turn insights into decision making.
With Greg's vast knowledge in customer experience design and digital/eCommerce best practice, he set out to document how retailers can expedite their digital evolution and move rapidly to deliver a high standard of online experiences.
After two years of researching and writing nights/weekends the result is a 5-book series. The first book has been released and is now for sale on Amazon.
This first book discusses the 10 principles that need to work together to create amazing online experiences with examples of how to put these principles into practice.
The other 4 books are set for release later on this year. Watch this space :)
Digital Consulting Services
The digital consulting services Greg Randall offers are varied and customised to the specific needs for each client. There is no such thing as a "cookie cutter" approach to building and/or repairing underperforming digital channels.
Below a list of examples of some of the services Greg Randall provides:
Fixing non-performing eCommerce/Digital channels - the importance of working on your existing eCommerce technology first
- Jan 09, 2018
About Greg Randall
"Comma" comes from the names of Greg's two kids (Cole and Emma). That's it...nice and simple. Greg is all about not over-complicating things. Your digital channel should be no different.
With Greg comes international experiences and methodologies:
- Greg has been trained in customer experience design by globally recognised specialists in this field.
- Greg has been working in this specific discipline for 15 years and is the industry leading practitioner in this field.
- Greg writes for Econsultancy, the largest digital publisher of digital best practice content in the world. In 2013 and 2015, Greg received recognition for having the most read articles for those years.
- Greg is a member of the Econsultancy Faculty, a group of international specialists who service global brands.
Rod McDermott CEO at
Farmers Trading Company
Greg Randall was a key part of the Farmers digital transformation. Greg provided guidance for myself and the executive team on how to take our retail strategy and translate it to the digital channel. Greg's deep knowledge of digital best practice and how to deliver great online experiences is a big reason for our success.
What others had to say
"Key to our new success!"
Greg's ability to implement his strategic plan has been the key to our new success in the digital channel.Angela Lee
Digital & Social Media Manager at Swanndri
"Unparalleled Vision and Knowledge!"
Greg has an unparalleled vision and knowledge of how and where to take an online business to ensure its future success, we are very lucky to have worked with Greg and look forward to continuing to do so with our growth into the future.Nick Montague-Brown
Owner of Outdoor Action
His analysis was thorough, insights penetrating and recommendations accurate, actionable and pragmatic.Mark Jenner
Head of Digital at Telecom/Spark