A recent article was written on how department stores cannot be saved by data.This is not true, so I responded to the author.
Greg Randall has been featured in Retail and Business magazines both locally and internationally. Greg also writes articles regularly for Econsultancy, the global leader in publishing best practice digital/eCommerce content. Greg is currently in the middle of writing a book for Econsultancy.
Below is a selection of articles Greg Randall has created to help retailers around the world improve their retail experiences.
Digital strategy is no different from strategic planning business-wide. Businesses need specialists to do this work.
Fixing non-performing eCommerce/Digital channels - the importance of working on your existing eCommerce technology first
Learn how Greg Randall repairs existing digital channels by fixing the existing technology not replatforming!
Managing a high volume of projects is not hard. What IS hard is leading projects and ensuring the integrity of the plan.
An interview with Greg Randall on "The barriers to small/medium businesses delivering online personalised experiences"
A business student interviewed Greg Randall on the barriers to create personalised experiences in small to medium businesses.
Read this article to see how Greg Randall lead the digital transformation of Swanndri, an iconic 100 year old kiwi brand.
This article talks high level about the impacts Greg Randall made to this large well known kiwi brand
This article showcases the webinar presentation I did with Power Retail Australia on the best practice homepage.
This article pulls together research to assist international retailers understand the retail dynamic of Australia.
A UK report has found 60% of 25 to 34 year olds who are online prefer to speak to retailers via chat technology.