eCommerce Consulting

eCommerce Consulting

eCommerce Consulting

eCommerce consulting focuses on the improvement of all eCommerce and business activities supporting the digital channel.

Greg defines where you are currently in your eCommerce/digital conduct in the context of how well or how poorly you treat your customers.

Then a clear picture is articulated around how the digital channel needs to look and behave in order for it to deliver on business strategy.

Once this gap is identified, phases of work are clarified which incrementally closes the gap.

These phases are structured to prioritise and enable all high impact, low complexity work .  This proves the concept and delivers ROI quickly.

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As the wins (and ROI) grows, so too does business confidence.

Examples of the types of questions Greg works through with his clients: 

  1. Is the digital/eCommerce strategy right?
  2. Is the current eCommerce technology the right fit for my business for both now and moving forward?
  3. What actions are required to lift performance?
  4. Who is capable of conducting these actions?
  5. How are my existing vendors performing in the context of supporting my digital channel and business strategy?
  6. Do my employees have the right skillsets for their roles, if not, what training is required?
Benefits of using Greg Randall

Benefits of using Greg Randall

Greg Randall wraps best practice around your business strengths and incorporates learnings from your data to build a unique robust strategic direction.

Greg Randall holds no loyalty to a specific eCommerce technologies and to digital agencies who offer digital services (such as SEM). 

This is why clients think of Greg as their very own "Digital Bodyguard".

Greg Randall has worked with world-class eCommerce technology solutions and alongside world-class specialists.

Greg knows what good vendor support looks like.

Greg also knows what digital success looks like.

Ready to Grow? Let's go!

With Greg you get RESULTS

Greg Randall has personally delivered hundreds of successful eCommerce/Digital projects.

These projects vary from large scale eCommerce projects, to travel/booking engine strategy (for international travel brands), to digital lead generation strategy for telco’s and financial organisations.

Greg also plans and leads large scale digital acquisition campaigns for all the above.

See some of the other services Greg Randall can deliver for your organisation.

Learn more about Greg Randall.

See some of the clients Greg Randall has worked with over the years.

Ready to Grow? Let's go!

What others had to say

Testimonial by Mark Jenner Head of Digital at Telecom/Spark

"Simply outstanding!"

His analysis was thorough, insights penetrating and recommendations accurate, actionable and pragmatic.

Mark Jenner
Head of Digital at Telecom/Spark
Testimonial by Rod McDermott CEO at Farmers Trading Company

"Big reason for our success!"

Greg Randall was a key part of the Farmers digital transformation. Greg provided guidance for myself and the executive team on how to take our retail strategy and translate it to the digital channel. Greg's deep knowledge of digital best practice and how to deliver great online experiences is a big reason for our success.

Rod McDermott
CEO at Farmers Trading Company
Testimonial by Angela Lee Digital & Social Media Manager at Swanndri

"Key to our new success!"

Greg's ability to implement his strategic plan has been the key to our new success in the digital channel.

Angela Lee
Digital & Social Media Manager at Swanndri